“What is our fate is not what we experience but how we feel” Marie von Ebner Overview and scope are many business schools of national universities that they have forgotten to include in its curriculum of studies everything concerning Growth Staff, in a way that encourages training and development in the future degree in administration, that manager is required to contribute towards knowledge, so that favors companies in achieving their goals. The result is seen in professional practice, where many managers show a lot of insecurity, lack of dominance in human interactions, ignorance of themselves, leading to performance that is not expected.

You can have the knowledge and modern management tools, if you had the luck to have formed at universities that have well defined the administrator profile currently needed, however, is very significant number of managers who suffer from assertiveness, self-esteem , an appropriate management of their relationships that encourage businesses, leading to the manifestation of a good organizational behavior to ensure a climate highly harmonious, productive, beneficial to the company. The fact that modern management should be well backed up by knowledge that the personal growth. The self generated in support of being assertive, in the treatment of human relations, management understand what it represents, its advantages, benefits and giving it as a professional in support of this performance is expected to reach, more on stage changing, turbulent as it faced. Benefits, impact, foundations, principles. The chair of Organizational Behavior Graduate Program Quality Management and Productivity of Faces at the University of Carabobo, through their research in the past two years, has reaffirmed that it is very significant number of managers who suffer from the sound management of assertiveness and how this has seriously affected the organizational climate in a conflict, negatively affecting the goals, productivity to companies, generating an organizational climate disaster for the organization.