Customer Orientation

December 27th, 2017 News Tags: ,

Ludwigshafen IT company has turnover of 2.19 million euros in 2011 the Ludwigshafen-based IT company Fasihi GmbH has put its focus in 2011 on customer orientation and quality. Revenues remained with 2.19 million on last year’s level. Managing Director Saeid Fasihi: “we have achieved our main goals of 2011: the improvement of the quality and the care of our existing customers.” 2012 we want to win new customers.” Looming for the current year now a positive order situation, the company wants to hire new employees, urgently needed especially in the field of Web development, project management and support. “Due to the lack of skilled workers in Germany that will not be easy”, so Rolf Lutzer, Deputy Managing Director and project manager. That’s why we are educating more junior staff even in future.” Fasihi GmbH could commit so far three new employees this year. In the next few months should still more employees and three trainees are added. The medium-sized companies from the Rhine Neckar metropolitan region has currently 30 permanent staff, including three trainees.

Thus we contribute to Ludwigshafen and the region”, says Lutzer. Customer orientation, flexibility and innovation should be guarantors for this that the company can go back in the new year on expansion course. Aetna Inc. is full of insight into the issues. “In the past ten years, we have implemented over 100 portal solutions for information and communication to the full satisfaction of our customers. Each of these portals is individually tailored to the needs of the customers. That is our strength, which distinguishes us from providers of standard software on the IT market,”says Saeid Fasihi. The company wants to develop further this year and always be on the cutting edge of Web technology. Fasihi is convinced that in the right direction: “not without reason we have in November 2011 innovation award of Rheinland-Pfalz for innovative applications and processes the information and communication technologies receive.” Earlier this year the company was nominated also 2012 for the Grand Prix of medium-sized companies, which will take place at the federal level. About Fasihi GmbH: Company Fasihi GmbH provides personalized information and communication solutions with high data security for Internet, intranet, or for the exclusive communication with business partners (extranet).

Innovative products of the company founded in 1990 from Ludwigshafen are the Fasihi Enterprise Portal and fep2b. Fasihi Enterprise Portal can meet demanding corporate individual information and communication requirements. Especially for small and medium-sized enterprises is the business and communication solution fep2b available. The clients come from many industries. Main customer se is the world’s largest chemicals company BASF There, about 40,000 employees with more than 50 information and communications solutions on the basis of the Fasihi enterprise, Portal work every day. Developed concept of the Fasihi GmbH itself to safety through Encryption and classification of data was awarded the innovation prize of Rheinland-Pfalz (prize of the Minister of Economic Affairs) 2011 for innovative applications and processes the information and communication technologies.For more information see author: Hermann Martin


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