Ogitix study: cost savings and quality improvement are a logical follow-up step of the previous standardization efforts of Cologne expected to principal benefits automation of IT processes, 06.04.2010 – most companies have only a low degree of automation of IT processes, although they mostly see a great need to do so. According to a survey of the Ogitix Software AG under more than 300 medium-sized and large companies expect the IT executives questioned them especially significant cost savings, a quality win in the processes and a more efficient exploitation of the technical resources and the possibility of introducing concepts for self-service. According to the study, three-fourths of the companies assign a high or at least increasing importance the topic of automation in their strategic planning. Only 16 percent of IT managers see here currently no significant need for strategic action, for 7 percent the automation of IT processes is not important in the long term. After the introduction standard IT processes on the basis of best practice standards such as ITIL is”well its automation in the foreground, judge Ogitix Board Ingo Buck. This constitutes the next logical step for optimization of performance quality and efficiency in managing IT. However, companies still face significant tasks. Because currently only every seventh of the surveyed firms assessed their IT processes as a largely automated.

27 per cent cast their degree of automation as sufficient, significantly more than the half however as low. This shows the need for action is as great in practice”, Buck refers to the significant discrepancy between the strategic objectives of the company and their current status. However, the benefits appear too high, that the companies with the current situation are likely to be satisfied. Because over two-thirds promise a sustainable improvement in quality by an Automation of IT processes significant expense savings, similar to many also. Also a higher utilisation of the called by 60 percent of those polled as advantage technical resources in the IT infrastructure.

Mostly they promise including a more flexible IT service organisation and the possibility of introducing self services. IT managers are increasingly under budget pressure, must nevertheless ensure continuously higher performance quality”, Buck problematized. This balancing act is only to cope with, if a high degree of process automation is achieved”, recommends the Ogitix Board of Directors. He pointed out that potentials for increasing efficiency in the processes. Significantly less handles do not only faster processes, but the Automation reduces the error rate, which in turn creates a rationalisation of the finishing.” About OGiTiX Software AG: OGiTiX Software AG is a German company based in Cologne, Germany. OGiTiX solutions connect the existing systems, coordinate and control the processes and automate the business – and IT-services. Projects and operation very cost efficient because they are made without programming and without lengthy analysis phases with rapid results. OGiTiX strengthens the role of a responsible IT within the company. An IT that supports business processes directly, actively works on the business objectives and thus contribute value to the company as a whole. Well-known customers already rely on solutions from OGiTiX. meetBIZ & think-tank GmbH Wilfried Heinrich Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 2233 6117-72, fax: + 49 (0) 2233 6117-71